A human resources executive at a company named Carat recently committed the same boo-boo most of us have made at one time or another – sending an e-mail to the wrong person. But this mistake was colossal. The HR person planned to send detailed, inside-information about pending layoffs to senior managers. Unfortunately, the e-mail was accidentally sent to the entire staff instead and all the details ultimately landed in the media.
While I hope an e-mail error of that magnitude never happens to you, many business people regularly chip away at their credibility by committing one or more of the eight e-mail sins below. Continue reading